What is the attire for the Tandem Meetings?
Tandem Meetings suggests business casual, but there are no strict guidelines on attire. We ask that attendees present themselves in a professional manner. Additionally, meeting spaces may fluctuate in temperature. We strongly suggest wearing layers for comfort. We also recommend comfortable shoes.
What time is the exhibit hall open?
Wednesday, February 12 | 9:00 a.m. - 3:00 p.m. & 6:30 p.m. - 7:30 p.m.
Thursday, February 13 | 9:00 a.m. - 3:00 p.m.
Friday, February 14 | 9:00 a.m. - 3:00 p.m.
Saturday, February 15 | 9:00 a.m. - 12:00 p.m.
Times are posted in local, Hawaii–Aleutian Time Zone (HST; UTC). Additional scheduling information can be found on the Program page.
My family is traveling with me. Is there an age limit for attendees/guests at the Tandem Meetings?
Due to the professional nature of the Tandem Meetings, all attendees and guests must be 16+ years old. Anyone who wishes to access the Hawai’i Convention Center will need to be a registered attendee. Guest passes can be purchased in advance through the Registration system.
Will childcare services be available at the meetings?
Childcare services are not provided by Tandem Meetings, Hawaiʻi Convention Center or the affiliated meeting hotels. One location for local childcare services cis through Care at www.care.com. Tandem Meetings, ASTCT, CIBMTR and Smithbucklin have no affiliation with these organizations and are not able to endorse of their services. We recommend you investigate further to ensure this company meets your childcare standards.
Where can I find the Tandem Meetings Code of Conduct?
View the Tandem Meetings Code of Conduct here. Conference attendees will be required to attest to the Tandem Meetings Code of Conduct upon registration for the meetings.
Where do exhibitors and supporters find information?
What meals are included with my registration?
Welcome coffee, morning refreshment break, lunch, and afternoon refreshment breaks are included for registered attendees, along with various receptions and other non-ticketed events. See the Social Events page for more information. Attendees who participate in a scheduled Symposium, will receive breakfast or lunch based on the session time.
What do I do in case of an emergency while onsite at the Meetings?
Ernest M. Morial Convention Center Security personnel patrol and monitor facility public areas, parking lots and perimeters. Security staff is available 24 hours a day, 365 days a year. Personnel respond to all incidents and, when requested, will assist persons with disabilities.
If Fire, Medical or Police assistance is needed: DIAL 504 -582- 3040 or use one of the many red phones in the lobby areas. Please refrain from calling 911. If you do call 911, also call Security at numbers above. Stay on the line, calls are recorded. An officer will answer immediately. Be prepared to identify the location of the emergency by building, level and either hall, meeting room or corridor.
View the additional emergency details.
I have special meals/transportation/accommodations needed, where should I report that?
The Tandem Meetings aim to ensure that all meeting attendees can experience the conference to its fullest. To ensure that we can accommodate you, please include any requests for special accommodation during the registration process.
What Americans with Disabilities Act (ADA) accommodations will be made?
The Tandem Meetings comply with the ADA and are committed to providing a positive experience for all attendees. Participants who have special requirements due to a disability may indicate their needed accommodation(s) during the registration process. To find more details about access within the Hawaiʻi Convention Center, please visit their website.
Are scooter or wheelchair rentals available?
Hawaiʻi Convention Center has scooter rentals available. To inquire about scooter rentals, please contact the Business Center at HCCBusinessCenter@hccasm.com. Advance reservation is required.
Attendees who require a wheelchair for use during an event should make arrangements directly with a wheelchair rental company. For more information, please call the Events Department at (808) 943-3500.
Is there a business center at the Hawaiʻi Convention Center?
The Business Center is located on the third level of the Hawaiʻi Convention Center, conveniently located close to meeting rooms, theaters and courtyards. Services available include printing, copying, shipping and receiving. Official hours will be confirmed closer to the event.
NOTE: Shipments delivered to the Business Center without prior notice will incur an additional shipping surcharge.